FAQ's


 When will I be billed?

When you sign-up for the any of the payment options, including the gift option you will be billed immediately when you subscribe. For each subscription anniversary you will be billed on the 1st of the month. 


When will my first craft beer cube be delivered?

All craft beer cubes will be dispatched on the 15th of each month. Shipping within Sydney may take up to 4 working days, and longer in other states and regional areas. 


When will my Gift option be delivered?

All craft beer cubes will be dispatched on the 15th of each month. Shipping within Sydney may take up to 4 working days, and longer in other states and regional areas. 


I’m not a 'bloke', can I sign up?

Absolutely! When we refer 'men, mates & blokes' we say it tongue in cheek. Beer and conversation is just as important for both men and women, the young and the old. If it is ok with you however, you will from here on in be known as a ‘mate’.


How do I manage my subscription?

You'll need to be signed in to manage your subscription. Then simply select the 'manage my subscriptions' tab or click the link next to your account details. There a number of things you can manage, such as:- Pause or cancel your craft beer cube subscription- Change your shipping address- Update your billing and/or credit card details- See past orders and upcoming ones- And much more! 


Can I cancel my subscription?

Yes you can cancel your subscription at any stage.


I’m not from Australia, can I sign up?

Due to shipping constraints you’ll need to be residing in the greatest country on earth (that’s Australia) to join the Craft Beer Coopery family. Tasmanian's are welcome too!